CARNELITH Returns Policy

At CARNELITH, customer satisfaction is paramount. We strive to ensure our products meet the highest quality standards. If, for any reason, you are not fully satisfied with your purchase, we offer a comprehensive Returns Policy to facilitate smooth returns.

Eligibility for Returns

Returns are accepted within 30 days from the date of purchase. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging. Proof of purchase is required for processing any return.

Non-returnable Items

The following items cannot be returned:

• Gift cards
• Downloaded software products
• Perishable goods

Return Process

1. Contact our Customer Service team at [email protected] to initiate your return.
2. Ensure the item is securely packaged to avoid damage during transit.
3. Ship the package to:
   CARNELITH Returns Department,
   123 Commerce St., Suite 600,
   New City, NY 12345
4. Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Refunds

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that original shipping costs are non-refundable.

Exchanges

To exchange a product, please initiate a return for the original item and place a new order for the replacement. This ensures a faster processing time for your new item.

Contact Us

If you have any questions about our Returns Policy, please contact us at (123) 456-7890 or email us at [email protected].